A Message to Our Valued Owners:
We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.
Subaru has determined that the PCV valve may separate and allow engine oil to enter the combustion chamber, resulting in a visible change in appearance and/or the amount of tailpipe exhaust. If driving under this condition continues, separated components from the PCV valve may enter the engine.
If separated components from the PCV valve enter the engine, the vehicle may experience a sudden loss of power while driving, increasing the risk of crash.
WUW-08 Safety Recall FAQs:
Q: What should I do?
A: You should contact any authorized Subaru retailer (dealer) for an appointment to have this safety recall repair performed, at no cost to you.
Q: What will be done to the vehicle?
A: Subaru will inspect and, if necessary, replace the PCV valve at no cost to you.
Q: What Subaru models are involved?
A: Certain 2019 model year Ascent, 2019 model year Forester and 2019 model year Crosstrek Hybrid vehicles.
Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.
Q: How much will this recall cost?
A: This recall will be performed free of charge at any authorized Subaru retailer.
Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this service program free of charge for you.
Q: Can I have this recall performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this recall free of charge.
Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this recall.
Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Update Address from the drop-down menu.